It is the residential Pickup service for national and international orders.
The residential pickup service has limited scope.
Make sure the location where the Pickup service will be held is part of the coverage area of the service. (in portuguese)
May be used by:
Individuals and Legal entities without a contract;
Legal entities with a contract.
Pickup Service Schedule:
Performed between 02:00 p.m. and 06:00 p.m. for orders registered until 04:00 p.m. After this time the collection will be scheduled for the next following working day.
Performed between 06:00 p.m. and 08:00 p.m. for orders registered until 06:00 p.m.
Cities attended by special Pickup Service
- Belo Horizonte;
- Rio de Janeiro;
- Sao Paulo .
SEDEX hoje Pickup
Performed between 11:00 a.m. and 12:00 noon for orders registered until 11:00 a.m.
The pickup services will be held on working days, from Monday through Friday, at the exact address indicated by the client, except in cases where the mailman access is denied. The object will be sent on the same day to the intended destination.
Track, change or cancel your pickup service request here (in Portuguese).
Track, change or cancel your pickup service request here. (in portuguese)
Pickup service may be requested by the Customer Service Center - CAC or on the Internet. (in portuguese)
The pickup service requested by the Internet has different prices to the ones requested to the Customer Service Center - CAC, varying according to the location where the pickup service will be conducted.
Check prices for the pickup service here. (in portuguese)
Methods of Payment:
Payment of pickup service and value of the posting may be made as follows:
- Cash payment: only in cash;
- Invoiced: clients with a contract.